We understand that the Arkrobot once implemented becomes a vital organ of your business. We promise to ensure 99.9% uptime and help resolve issues quickly during any downtime.
In order to fulfill this promise, we have the following measures in place:
- To be accessible, friendly, and helpful at all times.
- To answer the phone when you call, 24/7/365.
- Reply to your emails and support tickets within 24 hours.
- To provide timely information regarding System Incidents.
- And lastly, we promise to listen.
If you wish to raise a ticket for an issue, please submit the issue below using the Client login details provided. Our engineers will connect with you and help resolve the issue. Kindly keep the login credentials confidential at all times.